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Red Clover Tea 500g (clearance)

Red Clover Tea 500g (clearance)
Click to view product details

RRP: $49.00
Only: $10.00


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Frequently Asked Questions (FAQs)


FAQs (General)
1. Are there restrictions on taking these products? (Posted: 14th July, 2009)
2. When my order is sent, does the packaging mention Xtreme Herbs? (Posted: 3rd Oct, 2011)
3. Do you reward loyal customers of Xtreme Herbs? (Posted: 3rd Oct, 2011)
4. How can I be assured that your products are genuine and quality assured? (Posted: 20th June, 2012)
5. I have ordered and paid, and received an email to say that my herbs have been shipped, but when I try and track my order, Australia Post doesn't recognise the tracking number - what is going on? (Posted: 27th Oct, 2012)
6. Are your herbs organic? (Posted: 15th Jan, 2013)
7. Do you have a refund policy? (Posted: 16th July, 2013)
8. Do you post internationally? (Posted: 16th July, 2013)
9. Can I visit your shop? What is your phone number? (Posted: 23rd Sept, 2015)
10. How long does delivery take? (Posted: 23rd Sept, 2015)
11. Are your products legal in Australia? (Posted: 23rd Sept, 2015)
12. Can I change or cancel my order after it has been placed? (Posted: 23rd Sept, 2015)
13. I recently placed an order and have paid but I haven't received any confirmation or shipping emails from you - what is the status of my order? (Posted: 24th Sept, 2015)
14. What is your Privacy Policy and how is my information kept safe? (Posted: 24th Sept, 2015)
15. What methods of payment do you offer? (Posted: 19th Sept, 2016)
16. How much is postage? (Posted: 11th May, 2017)


Question & Answers (General)
Q. Are there restrictions on taking these products? (Posted: 14th July, 2009)
A. Yes. We ask that people be sensible about taking our products. Do not use these products if you are pregnant or have any medical conditions. Always follow the directions given on the product labels, and consult your health care professional if you have any other concerns.

This is an adult site selling adult formulated products so we do not sell products to under 18's and don't promote the use of these products to under 18's.
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Q. When my order is sent, does the packaging mention Xtreme Herbs? (Posted: 3rd Oct, 2011)
A. Although all of our products are 100% legal, we do understand that some customers would prefer their herbs to arrive without Xtreme Herbs on the package.

In the return address section we put the following details:

XH Australia
PO Box 1745
Capalaba BC Qld 4157

If you do not wish to have this on the package, simply make a note in the shipping details section and we will replace this with our personal details or as instructed.
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Q. Do you reward loyal customers of Xtreme Herbs? (Posted: 3rd Oct, 2011)
A. Yes - we currently provide vouchers to customers in addition to our monthly newsletter, The Xtreme Herbie, which includes some awesome savings.

We want your experience with Xtreme Herbs to be a positive one and that's why we have over 14,000 customers, a number of whom have been with us for years.

When you place 5 orders with Xtreme Herbs, you become an Xtreme Herbie. This gives you 5% off all future orders in addition to any promotions we are having. Yay!
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Q. How can I be assured that your products are genuine and quality assured? (Posted: 20th June, 2012)
A. Xtreme Herbs was founded in 2004 and is wholly Australian owned and operated. In this time, we have built a reputation founded on quality and service. Our herbs are sourced from around the world and brought direct to you via Express Post delivery service. We have local suppliers in Sydney, Darwin and Northern NSW as well as international suppliers in countries such as the UK, Europe and New Zealand. If you'd like any more information on our herbs, please email us at enquiries@xtremeherbs.com.au.
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Q. I have ordered and paid, and received an email to say that my herbs have been shipped, but when I try and track my order, Australia Post doesn't recognise the tracking number - what is going on? (Posted: 27th Oct, 2012)
A. If you received an email saying that your herbs have been shipped, they have left our distribution centre and are with Australia Post. Please note there is often a delay with Australia Post's tracking service and the status of your delivery is sometimes not updated until the parcel has been delivered. If your parcel is taking longer than you think it should, please contact us at enquiries@xtremeherbs.com.au and we will investigate further.
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Q. Are your herbs organic? (Posted: 15th Jan, 2013)
A. We have a selection of organic products on offer and are always looking to expand this range. The products that are organic are clearly marked "organic".
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Q. Do you have a refund policy? (Posted: 16th July, 2013)
A. Yes, our Refund Policy and Terms of Service can be found on our Disclaimer page. You can access our Disclaimer page by clicking the link on the bottom of our home page, or by following this link: http://www.xtremeherbs.com.au/terms.php
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Q. Do you post internationally? (Posted: 16th July, 2013)
A. At this time we are not taking orders for countries outside of Australia.
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Q. Can I visit your shop? What is your phone number? (Posted: 23rd Sept, 2015)
A. We are exclusively an online store, and ship all orders from our distribution centre in Brisbane. To provide you with the best service possible, we request that all enquiries are sent to us via email at enquiries@xtremeherbs.com.au.
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Q. How long does delivery take? (Posted: 23rd Sept, 2015)
A. As soon as your payment clears into our account, we will ship your order and you will be sent a shipping confirmation email. Orders are shipped at 2pm each day. We ship all orders using Australia Postís Express Post service which offers next business day delivery to most major cities across Australia. Parcel tracking numbers are included in your shipping confirmation email.
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Q. Are your products legal in Australia? (Posted: 23rd Sept, 2015)
A. All of our herbs are 100% legal across Australia. We only supply the highest quality, natural and legal blends available.
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Q. Can I change or cancel my order after it has been placed? (Posted: 23rd Sept, 2015)
A. You can change or cancel your order at any time before they are shipped by emailing us at enquiries@xtremeherbs.com.au with your order number and details of the change or cancellation. However, please note that once your herbs are shipped, we can not change or cancel your order. Please refer to our Refund Policy for information on returning damaged or defective goods.
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Q. I recently placed an order and have paid but I haven't received any confirmation or shipping emails from you - what is the status of my order? (Posted: 24th Sept, 2015)
A. After you place an order, you are sent an automated Order Summary email with your order number. Also, once payment is received and your herbs are shipped, another automated Shipping Confirmation email with your Australia Post tracking details is sent. Please check that these emails haven't slipped into your Junk Mail box by mistake (you may need to add sales@xtremeherbs.com.au and enquiries@xtremeherbs.com.au to your list of Safe Senders), otherwise please send us an email at enquiries@xtremeherbs.com.au or contact us on Facebook and we will investigate further.
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Q. What is your Privacy Policy and how is my information kept safe? (Posted: 24th Sept, 2015)
A. Personal information is only requested for the express purpose of shipping your order, contacting you regarding your order and processing your payment. Your personal information is never shared with third parties.
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Q. What methods of payment do you offer? (Posted: 19th Sept, 2016)
A. We accept Pay Advantage (BPAY) and direct deposit. If you wish to pay by credit card, please choose Pay Advantage as your payment method and follow the prompts. As soon as your payment clears into our account we will ship your order and you will receive a shipping confirmation email with details of your personalized Australia Post tracking code.

Pay Advantage/BPAY: Choose this payment method when you complete your order and the Biller Code and Reference number will be provided. Log in to your phone/internet banking, and follow the instructions to pay a bill/ BPAY.

Direct deposit: Choose this payment method when you complete your order and our bank details will be shown on the screen. It usually takes 1-2 business days for payments to clear and then your order will be shipped.
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Q. How much is postage? (Posted: 11th May, 2017)
A. Shipping is a flat $10 for orders under $100 and FREE for orders over $100 - no matter where you live in Australia.

We ship all orders using Australia Post's Express Post service which includes tracking. If you would like extra peace of mind, you can add $2.95 to your shipping costs and request "Signature on Delivery". Please select this option when you are at the check-out.
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